We like to make you aware of our explanations as per the following and to understand the necessity and importance of protecting personal information, which is collected through our website operation. In this way, you receive full transparency of our procedures. Further, we surely will update this policy, if any changes arise.
Data Collection Commitment:
To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
Please note that your information will be stored and processed on our computers in United Arab Emirates and the United States. The laws on holding personal data United Arab Emirates and the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Which Data do we collect?
Upon visiting and going through our website, you can provide us with your personal and contact information, so in this case you are deciding yourself to share your personal details (Name, Email Address, Contact Number, etc.) with us. In case of email communication, we do keep track of the send and received emails, not only to ensure full awareness of the progress but also to protect interests of yours. The email conversations same as any other communication will remain confidential.
Further you are also leaving web based information in form of your IP address (explanation is in section 3.), same as everywhere and anyone, visiting any other commercial website. Our website is using “cookies” (we will explain you below what “cookies” are), which are standard tools, as well as a server log. This information may be the date and time you visited our website, which pages you have clicked on in our website and also the time which you spend looking at our website.
What is a “Cookie”?
A Cookie is a small file that is placed and stored on your browser or device by a platform or website. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website.
When you visit our website, various Cookies can be sent to your device. These are the very small text files, where data including login information are stored, sent to your computer by the websites you visit.
2.1. How do we use the information collected from Cookies?
While you are visiting our website, the site cookies are placed, in order to differentiate you from any other user of our website. As mentioned above, they contain data which may store your log in data, this is happening for security reasons. Cookies do not allow us to gain knowledge or personal information about you or your browsing. We do not intentionally store personal information, we only use what your browser is providing to us, based on your cookies.
2.2. How can I reject Cookies or delete existing Cookies?
If you do not want us to send you Cookies, you may adjust this in your browser settings.
You can also visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. This site includes details on how to delete cookies from your computer as well as more general information about cookies.
This site’s web servers automatically collect the Internet Protocol (IP) addresses and log files of our website visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider. This number is identified and logged automatically in our server log files whenever you visit the site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any personal information. We use your IP address, and the IP addresses of all users, for purposes such as calculating site usage levels, helping diagnose problems with the site’s servers, and administering the site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above we also may link your IP address to personally identifiable information for fraud prevention purposes.
What are PIXEL Tags?
We and our service providers may also use so-called “pixel tags” “web beacons,” “clear GIFs” or similar means (collectively “Pixel Tags”) in connection with some site pages and HTML-formatted email messages to track your use of our Shop in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel , that is ordinarily not visible to site visitors and may be associated with Cookies on the visitors’ hard drives. Pixel Tags allow us to count users who have visited certain pages of the site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.
How do we use your provided information?
We use your personal information for administration purposes, which generally means, to monitor our own business activity, which shows us the products you are searching for and the services you may look for. Our marketing aims are to provide targeted information, as much efficient as possible for you. Hence, we like to continuously improve our web content and our services being offered. The use of your information helps us to improve and serve you better.
If information of yours will be shared with others, then it will be done only for economical basis. Personal information or business information will not be part of the shared information, except required by law. In some cases we may use your information also to inform you about new services, changes on our website, any offers, that we assume you may be interested in. Of course it is at your sole discretion, to inform us to stop sending you this news via email/newsletter.
Will there be sharing and selling of information?
No sharing, selling, leasing or borrowing any of the information, which you provide as a subscriber (personal details as well as personal or business contact details) will take place; unless this information is necessary to proceed transactions or services that you have initiated to us or requested from us.
What is happening to legally requested disclosure of information?
We may disclose information, in the case that it has been legally requested and allowed to do so. Basically, when we, in good will, believe that the law requires your information and for the protection of our own legal rights, we may also disclose account details. We will only do this once we have a valid reason to think so. However, we will pass on the information if required by law, in order to bring legal action against someone who may be breaching or violating our Terms of Service or to protect the safety of the public and ours.
Websites that are linked to our Website?
Subscribe and Unsubscribe
Our website allows any visitor to subscribe or unsubscribe from any form of information/newsletters etc. By unsubscribing, you will not receive any messages or emails from us.
Feedback and Surveys
Our website may from time to time request information from our site users via feedback or surveys. You are fully free to participate or reject disclosing this information to us. If in case you like to participate, the information that may be requested can be contact information, demographic information or preferences. Feedback and Survey information will be used for monitoring and improvement purposes of our website and services, such as the satisfaction level for the use of this website.
Be aware – No Kids
Kids and Minors in general, are not permitted to use our services unsupervised. We urge to ask the minor (below 18 years of age) to not submit any personal information to our site. If you are a kid/minor, you can use this service on our website solely with the permission and guidance of your parents or guardians.
Policy alterations and updates
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org.